Mission and values

Our Vision

We aim to be the provider of choice for insurance solutions and superior customer service in every corner of the world. As we do so, we follow a set of cultural principles that shape how we act both individually and together:

1. Innovation
We encourage change, always pursuing promising opportunities for our clients, our partners and ourselves

2. World citizenship
We embrace diversity and foster a culture that promotes teamwork and inclusion to pursue common good

3. Partnership
We create the future by working together and with our clients in an atmosphere of trust and confidence

4. Integrity
At the heart of everything we do is an unshakable commitment to honesty, fairness and respect

At AIG, our intention is to embody several important attributes that set us apart from others and help us connect with clients.

Enterprising yet Measured
We deliver insurance solutions that are both innovative and effective. Guided by an entrepreneurial spirit but grounded in proven methods, we act in a deliberate and determined way.

International and Culturally-attuned
We address every client in their particular context, backed by an extensive international network. Combining local knowledge with global perspective, we develop individual solutions with the right balance of personal service and cultural understanding.

Confident and Open
We meet client and stakeholder needs with confidence because we’re driven by a long history of industry leadership and expertise. We work transparently and in true partnership with our clients and stakeholders, listening carefully to deliver on our commitment to helping them achieve their greatest possibilities.