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Insured event in

Actions for bank cardholders upon occurrence of an event showing every indication of an insured event

  1. It is necessary to notify AIG about the event that took place no more than 24 hours after the moment it happened. For this it is necessary to fill out in free form an accident report  and send it to AIG’s claims division, (it is mandatory to indicate your telephone number and e-mail address), by electronic mail to claims.russia@aig.com or by express mail to one of the following address:

    CJSC AIG, Building 2, 72 Leningradsky Prospect, 3rd Floor, Alcon Business Centre, Moscow, 125315, Russia
    Telephones: +8 (800) 700 8950, +7 (495) 935 8950
    Fax: +7 (495) 937 5413

    The best option is to provide information in advance by telephone (during working hours) followed by sending a written notice at the first opportunity.

2.  Wait for further directions from AIG's claims division.  

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