If you have any recommendations regarding the Company’s work please, do not hesitate to write to
email address: Russia.Complaints@aig.com
mailing address: Building 2, 72 Leningradsky Prospect, 3rd Floor, Alcon Business Centre, Moscow, 125315, Russia (Client Department)
Provisions on the Procedure for Making Decisions on Claims Made by Clients of AIG, CJSC
Phone: +7 (495) 935 8950
The claim must be submitted in writing (or via electronic transmission) to the Client Relationship Manager; the claim must be signed by the client and must include his/her full name, the policy number and the subject-matter of the claim.
Building 2, 72 Leningradsky Prospect, 3rd Floor, Alcon Business Centre, Moscow, 125315, Russia
Attn: Client Relationship Manager
Phone: +7 (495) 935 8950 (ext. 1101)
Fax: +7 (495) 935 8952
The claim can be submitted to the insurance authority – the Central Bank of Russia.
12 Neglinnaya Street, Moscow, 107016 Russia
Phone: +7 495 771-91-00
Fax: +7 495 621-64-65