If you have any recommendations or thank you regarding the Company’s work please, do not hesitate to write to
email address: Russia.Complaints@aig.com
mailing address: Building 2, 72 Leningradsky Prospect, Alcon Business Centre, Moscow, 125315, Russia (Client Department)
Provisions on the Procedure for Making Decisions on Claims Made by Clients of AIG, JSC
Phone: +7 (495) 935 8950
The claim must be submitted in writing (or via electronic transmission) to the Client Relationship Manager; the claim must be signed by the client and must include his/her full name, the policy number and the subject-matter of the claim.
Building 2, 72 Leningradsky Prospect, Alcon Business Centre, Moscow, 125315, Russia
Attn: Client Relationship Manager
Phone: +7 (495) 935 8950 (ext. 1101)
The claim can be submitted to the insurance authority – the Central Bank of Russia.
12 Neglinnaya Street, Moscow, 107016 Russia
Phone: +7 495 771-91-00
Fax: +7 495 621-64-65